OUR ETHOS

Our no. 1 goal is for our clients to see fantastic results and receive attentive, helpful service throughout their journey with us. Here is our Customer Service Promise.

 

 
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Expert craftsmanship

Our team strives for perfection on every installation and will ensure you benefit from the high-quality finish you expect and deserve. Find out more.

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Easy to reach

Our dedicated customer service line and 24-hour response rule means we’re easy to get hold of and quick to get back to you.

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Open communication

At all stages of your project we will ensure you know exactly what preparation is required and we will stay in regular contact up to and throughout the installation. 

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Respect & consideration

We are used to working in the finest homes and are always mindful of the spaces we work in. We dress professionally, protect all surrounding areas, keep a clean tidy workspace and approach clients with courtesy and the utmost discretion.

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The extra mile

We pride ourselves on our work ethic and attentive service; where required we will always assist with measuring and ordering materials and helping you communicate requirements to other tradesmen on-site. 

 

Join our team

We’re always keen to hear from installers who share our ethos. Discover more about opportunities for collaboration.